Providing a solid framework for understanding the basic concepts of Total Quality Management (TQM), this text comprises three interlinked modules: fundamentals of TQM, methods of TQM and process management and improvement.
Book year: 1997
Book pages: 388
ISBN: 9780748772933
Book language: en
File size: 2.43 MB
File type: pdf
Published: 31 May 2021 - 13:00